Winmyr believes gaming should be a source of fun — not addiction. On this page you'll find all the tools for playing safely, warning signs to watch for, and ways to get help if you need it.
All these protection tools are available to you at any time, completely free of charge.
Set your own maximum daily, weekly, or monthly deposit amount. Limits take effect immediately once set; any increase requires a 24-hour waiting period.
Set a maximum duration for each gaming session in advance. When the time is up, Winmyr will automatically alert you and end the session if necessary.
If you'd like to take a short break, set a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, you won't be able to log in to your account or play any games.
If you need a longer break, you can self-exclude for anywhere from 3 months to 5 years. All marketing communications will also be paused for the entire duration.
Set your own cap on how much you can lose — once that limit is reached, your account will automatically stop all gaming activity.
If you'd like to talk to someone about responsible gaming at any time, reach out to our trained support team via live chat. No judgment — just help.
Responsible gaming means playing consciously and in a controlled way — where gaming adds enjoyment to your life, not problems. Winmyr has placed this principle at the core of its business from day one. We want every member to play with a healthy mindset and to have access to support whenever they need it.
Online gaming in Bangladesh continues to grow in popularity. Many people enjoy it as a form of entertainment and leisure — which is perfectly normal. However, some individuals gradually begin to lose control, spending more time and money than they intended. If these tendencies aren't recognized early enough, they can have a negative impact on personal and family life.
Winmyr never wants any member to find themselves in that situation. That's why we don't just offer games — we provide every tool you need to stay protected.
Many people ask: how do I know if my gaming habits are healthy? Simply put, if gaming is a positive experience in your life — it's not cutting into family time, and your focus at work or school remains intact — then you're on the right track.
A few simple habits can keep your gaming healthy:
Setting limits on Winmyr is quick and straightforward. Here's a step-by-step guide:
Log in to your Winmyr account and click on the profile icon.
From the profile menu, go to the "Responsible Gaming" option.
Choose the type of limit you want — deposit, loss, or session time — then enter the amount or duration.
Limits take effect immediately after being set. You will also receive a confirmation email.
Lowering a limit takes effect immediately; increasing one is subject to a 24-hour cooling-off period.
If gaming is starting to take up too much space in your life and you're finding it hard to stay in control — self-exclusion is a brave and responsible step. Winmyr respects that decision and will support you every step of the way.
During self-exclusion, your account will be fully locked. No promotional emails or messages will be sent. Your account cannot be reopened before the exclusion period ends.
Answer the following questions honestly:
Do you chase losses by placing bigger bets to try to win back what you've lost?
Are you spending more time or money on gaming than you planned?
Have you ever lied to family or friends about your gaming?
Do you feel restless or irritable when you're not able to play?
Is gaming affecting your work, studies, or relationships?
This is the right time to seek help. Reach out to the Winmyr support team.
You are playing with borrowed or loaned money.
You've been playing for hours but it feels like only a short while has passed.
You find yourself withdrawing from family and friends.
You're lying awake thinking about games or staying up late to play.
Not being able to play triggers anger, frustration, or low mood.
Winmyr strictly prohibits gaming by anyone under 18. Age is verified at registration, and identity documents may be requested for accounts flagged as suspicious.
If you are a parent or guardian and suspect your child is using Winmyr, please contact us immediately. We will verify the account and take the necessary action.
Use parental control software at home to prevent minors from accessing gaming sites.
Gaming addiction is a mental health condition — nothing to be ashamed of. With the right help at the right time, it is fully possible to overcome. Winmyr is always here to support you.
Talk to our support team about any gaming-related concern. They won't judge you — they'll listen with empathy and help you take the right steps forward.
Winmyr's responsible gaming support team is available 24/7, every day of the week.
Winmyr has all the tools you need for safe gaming. Register now and enjoy gaming with healthy habits.